Privacy Policy – Newance Driver App
Effective Date: June 25,2025
Last Updated: June 25,2025
Newance App., LLC ("Newance", "we", "us", or "our") respects your privacy and is committed to protecting the
personal information of all Driver App users (“you”, “your”). This Privacy Policy outlines how we collect,
use, disclose, and protect your personal data when you use the Newance Driver App and related services
(collectively, the “Service”).
By using the Newance Driver App, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information
To register and operate as a driver, we collect:
- Full legal name
- Date of birth
- Contact information (phone, email, mailing address)
- Driver’s license and vehicle registration
- Social Security number (for tax purposes)
- Bank or payment account details
- Profile photo
b. Usage & Technical Information
We may also collect:
- Device information (OS, model, IP address)
- Location data (for routing and pickup/drop-off)
- App activity and usage logs
- Push notification preferences
- Communication with customers and support
2. How We Use Your Information
We use your information to:
- Create and manage your driver profile
- Verify your identity and eligibility
- Schedule and track deliveries
- Communicate updates and service alerts
- Process payments and tax documents
- Ensure safety and service quality
- Comply with legal obligations and insurance requirements
3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
- Payment processors for earnings payouts
- Background check providers for compliance
- Insurance providers in the event of an accident or incident
- Customers (limited data such as name and profile image for pickup/drop-off)
- Law enforcement or government agencies, , when required by law
- Internal teams for support, safety, and fraud detection
4. Location Services
The Driver App requires access to your real-time location for:
Accurate pickup/delivery routing
- Optimized job dispatch
- Customer notifications
You can disable location sharing, but this may affect your ability to use the Service.
5. Data Security
We implement industry-standard safeguards to protect your personal data, including encryption, limited
access controls, and secure payment processing. However, no method of digital transmission is completely
secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your jurisdiction, you may:
- Access and review the information we hold about you
- Request corrections or deletion of inaccurate data
- Withdraw consent for certain data uses
- Request a copy of your data (data portability)
To exercise any of these rights, email us at info@newanceapp.com
.
7. Data Retention
We retain your information for as long as necessary to:
- Provide and improve the Service
- Comply with legal and tax obligations
- Resolve disputes and enforce agreements
8. Children’s Privacy
The Driver App is not intended for individuals under the age of 18. We do not knowingly collect data from
minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes through the
app or by email. Continued use of the Service after changes are made implies acceptance of the new
terms.