Privacy Policy

Effective Date: JUNE 25,2025

Last Updated: JUNE 25,2025

Newance App, LLC (“Newance,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us when using the Newance Wash & Fold mobile application, website, and related services (collectively, the “Service”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using Newance App, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect the following personal information:

Full name
Phone number
Email address
Home/delivery address
Payment information (processed via secure third-party services like Stripe or Square) and payment information is processed securely by Apple App Store or Google Play Store. We do not store payment card details.
Order history and preferences

b. Non-Personal Information

We also collect:

App usage data
Device type and operating system
Location data (if enabled)
IP address
Cookies and analytics data

2. How We Use Your Information

We use your information to:

Provide and manage laundry pickup and delivery services
Process transactions securely
Communicate with you about orders, updates, and promotions
Personalize the user experience
Improve app functionality and customer service
Comply with legal obligations

3. How We Share Your Information/h4>
We do not sell your personal data. However, we may share information with:

Service Providers (e.g., payment processors, delivery partners)

Legal Authorities when required to comply with laws or legal requests

Business Transfers if Newance App is involved in a merger, acquisition, or asset sale

Marketing Partners with your consent

4. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Correct or delete your personal data
Object to or restrict certain data processing
Withdraw consent at any time

You can manage your account and data preferences within the app or by contacting us.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

6. Security

We implement reasonable security measures to protect your data. However, no electronic transmission or storage is 100% secure, so we cannot guarantee absolute security.

7. Children's Privacy

Our service is not intended for individuals under the age of 13, and we do not knowingly collect data from minors.

8. Third-Party Links

The app may contain links to third-party websites or services. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Service constitutes your acceptance of those changes.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Newance App.

Email: info@newanceapp.com

Website: www.newanceapp.com